Public Information

Every local commercial radio station in the UK has requirements in respect of its music and local content, such as news etc. These requirements are set out in the station's license, a document issued by Ofcom, the UK media regulator.

The Public File contains details of the elements that Ofcom regulate, such as music and speech content, and local news etc. It is intended to give you a better understanding of our output and what we are doing for the community we serve.

The Public File is available as a print out on request, or from our website: www.V2radio.co.uk  Any comments on the file can be made to us or Ofcom. Our Ofcom license no. is DP103724BA/1 

General format:  A broad music and information station for West Sussex, highly focused on local issues with a strong commitment to local news.

Service description: V2 Radio is a new digital radio station, founded in 2021, with the aim of serving Sussex, initially with a focus on the West Sussex area. The station will have a broad appeal to an audience passionate about local issues, news and events together with a mix of familiar music from the last 5 decades. V2 Radio will be available across all of the main digital on-line platforms as well as broadcast on DAB. Programmes will be presented by experienced staff in the broadcasting industry, already well known to listeners in Sussex, with a wealth experience of providing radio services locally, nationally and internationally. V2 Radio will have a strong community ethos - getting involved in local events, the arts and festivals, being visible through regular outside broadcasts and supporting local businesses and charities. Our mission is to make a real difference locally by: (a) bringing back “proper local radio” to the area; (b) generating donations for our charitable causes, with a percentage of station earnings being used directly for local causes through our “local community chest”; (c) being the destination station for local news, travel information, and entertainment programming; (d) featuring a broad spectrum of popular music from the 1960’s to today, as well as entertaining and informative programming relevant to the local area.

News Bulletins: we broadcast news bulletins 24 hours a day on the hour, every hour (except during special events or shows).

Weekdays - we provide local news bulletins from 07:00 until 18:00.

Saturday, Sunday and public holidays - we provide local news bulletins from 07:00 until 12:00. This weekend material, having been researched, produced and written in West Sussex may, on occasion, be read from elsewhere. At all other times we carry national and international news on the hour from Sky News (IRN).

News Editor: Philip Keeler. If you have a news story for us call 01243 963960 or email news@V2radio.co.uk

Programme Schedule: Our current programme schedule is available on our website: www.v2radio.co.uk/on-air

Automation and Local Programming: All of our programmes are produced locally. Sometimes it is necessary to pre-record programmes on the station (sometimes called Automation). We don't use more than 1 hour of automation during our daytime weekday schedule, or 4 hours at weekends.

Music Playlist: We play a broad mix of music from the past 50 years, including the best music around today. 

DAB (digital radio) broadcast area: Sussex DAB (block 10B); South Hampshire DAB (block 11C) from April 2024; Aldershot/Woking trial SSDAB (block 8A); Portsmouth trial SSDAB (ceased April 2024)

Service duration: 24 hours a day, 7 days a week

Shared, national or networked programming arrangements (if applicable) - none

Ofcom "Localness" guidelines: Ofcom issue guidelines which define what "localness" means for a Local Radio station. You can read them on the Ofcom website.

Events and Charities we support: We support many charities across West Sussex every year and always encourage local groups, organisations and individuals needing some publicity and support to contact us.

Contact Us: You contact us by post, phone, email and WhatsApp. All our contact details are here: www.v2radio.co.uk/contact-us 

How to complain: If you have any complaint about the radio station, for example, something you have heard - an advertisement or news story - in the first instance please contact the station using the above details. If you are not satisfied with the response you can contact Ofcom (the industry regulator) on 020 7981 3040 or via their website.

Terms and Conditions

These Terms and Conditions shall manage your use of the V2 Radio website at www.v2radio.co.uk.

These terms will be applied fully and affect to your use of this website.  By using this website, you agree to accept all Terms and Conditions documented here. You must not use this website if you disagree with any of these Terms and Conditions. 

Intellectual property rights

Other than the content you own, under these Terms, V2 Radio and/or its licensors own all the intellectual property rights and materials contained in this website.

You are granted limited licence only for purposes of viewing the material contained on this website.

Restrictions

You are specifically restricted from all of the following:

• publishing any website material in any other media;
• selling, sub-licensing and/or otherwise commercialising any website material;
• publicly performing and/or showing any website material;
• using this website in any way that is or may be damaging to this website;
• using this website in any way that impacts user access to this website;
• using this website contrary to applicable laws and regulations, or in any way may cause harm to the website, or to any person or business entity;
• engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this website;
• using this website to engage in any advertising or marketing.

Certain areas of this website are restricted from being access by you and V2 Radio may further restrict access by you to any areas of this website, at any time, in absolute discretion. Any user ID and password you may have for this website are confidential and you must maintain confidentiality as well.

Your content

In these Terms and Conditions, "Your Content" shall mean any audio, video text, images or other material you choose to display on this website. By displaying Your Content, you grant V2 Radio a non-exclusive, worldwide irrevocable, sub licensable licence to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. V2 Radio reserves the right to remove any of Your Content from this website at any time without notice.

Your privacy

Please read our Privacy Policy.

No warranties

This website is provided "as is," with all faults, and V2 Radio expresses no representations or warranties, of any kind related to this website or the materials contained on this website. Also, nothing contained on this website shall be interpreted as advising you.

Limitation of liability

In no event shall V2 Radio, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this website whether such liability is under contract. V2 Radio, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website.

Indemnification

You hereby indemnify to the fullest extent V2 Radio from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

V2 Radio is permitted to revise these Terms at any time as it sees fit, and by using this website you are expected to review these Terms on a regular basis.

Assignment

V2 Radio is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire agreement

These terms constitute the entire agreement between V2 Radio and you in relation to your use of this website, and supersede all prior agreements and understandings.

Governing law and jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the United Kingdom, and you submit to the non-exclusive jurisdiction of the courts located in the UK for the resolution of any disputes.

Vouchers Terms and Conditions

By placing an order for any Product on the site, you warrant, represent and undertake that:

• you are legally capable of entering into a binding contractual agreement with us on these Terms;
• you are at least 18 years old;
• you understand and agree to comply with these Terms.

Vouchers for sale on this site are provided by third party suppliers but we are authorised on behalf of those Suppliers to sell Vouchers to you, to collect payment and to deliver the Product to you.

When you wish to purchase a Voucher or if you are purchasing Physical Goods, such as some of our branded merchandise from us directly, you will enter into a transaction with us. Although, in the case of Vouchers, the responsibility for the quality of the goods and services redeemed by a Voucher is the Supplier’s. All Vouchers plus other Products that are sold directly by us to you on this site (ie where you do not transact with the Supplier directly) shall be referred to in these Terms as “V2 Radio Item(s)”.

We shall have no responsibility or liability to you with regard to the fitness for purpose or quality of goods or services which may be redeemed by Vouchers sold to you on this site.

Once you have received your Confirmation, Vouchers are redeemable for the relevant goods/services offered by the Supplier subject to the terms of the Vouchers. These terms are likely to include start date and end date for when the Voucher may be redeemed (the “Redemption Period”). Sometimes, if you buy a Voucher with a 24-hour Redemption Period at 1730, the 24-hour redemption period may start at midnight on that day rather than when you buy the Voucher. If you fail to redeem Vouchers within the stated Redemption Period, you will not be entitled to any refund or any other right or remedy whether from us or the relevant Supplier. Any attempted redemption of Vouchers that is inconsistent with these Terms or any of the specific terms stated on the Voucher may be rendered void at our discretion or the Supplier's discretion. The swapping, part-redemption, trading or handing back of Vouchers for cash or other goods and/or services is only permitted where the terms and conditions of the Voucher permit. The actual goods/services for which you can redeem the Vouchers are provided at the sole responsibility and liability of the Supplier. Any defect in any goods or failure to perform the service is the responsibility of the Supplier and you acknowledge that your rights of action and all available remedies and recourse will be against the Supplier. Subsequent to your purchase of a Voucher, if a separate agreement is reached between you and the Supplier under which you and the Supplier agree to substitute any product/service to which you may be entitled by your Vouchers for any alternative goods/service, all our legal obligations under these Terms shall be deemed fulfilled and we shall have no further responsibility or liability to you in relation to the/those Vouchers.

You have a legal right to cancel your purchase during the period set out in this paragraph. This means that, during the relevant period, if you change your mind or for any other reason you decide you do not want to keep a V2 Radio Item, you can notify us of your decision to cancel the purchase and receive a full refund provided that, in the case a request to cancel Voucher orders, you have not already redeemed your Vouchers. To cancel your purchase, please send an e-mail to: hello@v2radio.co.uk. You may wish to keep a copy of your cancellation email for your own records. Your cancellation is effective from the date you send us the e-mail. Your legal right to cancel your purchase of a V2 Radio Item and/or Voucher starts from the date of the Confirmation, which is when your contract with us is formed and ends 14 (fourteen) days after the date of Confirmation.

We shall have no liability to you for any failure to deliver, for any delay in delivery or for any damage or defect to V2 Radio Items/Voucher Event or Item which is caused by any act or circumstance beyond our reasonable control including, without limitation, strikes and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident, or any other force majeure type events.

Competition Terms and Conditions

General

These terms and conditions together with any specific rules set out in Competition Notices (as defined below) are the Competition Term ("Terms"), together to be defined as the "Competition", unless otherwise expressly stated. By entering a Competition, entrants agree to be bound by these Terms.

The Competition(s) is organised and operated by V2 Radio, its sponsor(s) or any company, radio station or website owned or controlled (directly or indirectly) ("us", "we", "our" "V2 Radio").

Terms specific to each Competition are displayed in a notice included on the radio station's website page posting for such Competition (the "Competition Notice") and are incorporated herein.

Online promotions will include a tick-box for you to agree to comply with our competition terms and conditions. For broadcast promotions, your participation in the competition by phone call, text message, email or social media interaction will be taken as an indication that you agree to comply with the terms and conditions. Where promotions are broadcast we will aim to remind listeners of the need to read these terms and conditions online.

The winner, or winners, will be picked by staff at V2 Radio, and their decision is final.

In the event of a discrepancy between these terms and conditions and the Competition Notice, the Competition Notice shall prevail.

 

Qualifying entrants

Entrants must be aged 16 or over unless otherwise stated.

Unless otherwise stated in the Competition Notice, our competitions are open to residents of the county of Sussex only.  Proof of address may be required from prize winners to verify that their home address is within the area set out above.

V2 Radio employees/volunteers (and immediate family) are not eligible to enter the competition.

Employees/Volunteers (and immediate family members) of any company involved in the competition or, if relevant, any advertising agency connected with the competition are not eligible to enter the competition.

No person/s at the same address may win more than one "prize" valued at £300 or more via any of V2 Radio Competitions in any six (6) month period.

No person/s at the same address may win more than one "prize" under the value of £299 via any of V2 Radio Competitions in any thirty (30) day period.

Within a three hundred and sixty five (365) day period you cannot win any more than 4 prizes no matter the value.

Additional eligibility requirements may apply to a specific competition, e.g. a valid passport, visas and/or driver's licence. Provision of such documents will be required if the Competition prize includes travel outside the United Kingdom and/or car hire.

By entering the competition, you hereby warrant that all information submitted by you is true, current and complete.

We assume that by using our site and entering the competition (and you warrant that) either you have legal capacity to enter the competition and agree to the Terms (i.e. that you are of sufficient age and mental capacity and are entitled to be legally bound in contract) or your parents have consented to your entry of the competition and use of these Terms.

We reserve the right to disqualify any entrant if we have reasonable grounds to believe the entrant has significantly breached any of these terms and conditions.

In the event that any entrant is disqualified from the competition, in our sole discretion we may decide whether a replacement contestant should be selected. In this event, any further entrant will be selected on the same criteria as the original entrant and will be subject to these Terms.

By signing the Agreement, you confirm and warrant that, to the best of your knowledge, you have no medical condition that could be adversely affected by any of the events or activities planned or reasonably expected to be involved in the Competition.

You must take all reasonable steps to ensure your own health and safety. Any behaviour or act or conduct by you (including without limitation any abusive behaviour, physical or psychological) which V2 Radio considers to pose any medical, security or safety risk may lead to your immediate disqualification.

You agree not to carry on your person (or in your possession or control) or to purchase or consume during the Competition any illegal substance. You acknowledge and agree that alcohol consumption will only be allowed with the express prior consent of V2 Radio and any health and safety team, who will have full authority to restrict your levels of consumption.

 

V2 Christmas Calendar TEXT2WIN Terms and conditions

To WIN... Text the word ‘XMAS‘ to 88833

You will need to do this each day for each prize.

All entries who participate throughout the Christmas Calendar have the chance to win the overall prize of 1x £500. The winner of this will be chosen on the last day of the competition.

TEXT TO WIN TERMS & CONDITIONS

Texts cost £1.50 + network access charge.

Lines close at midnight on each day of the competition.

You must be over 18 to take part and MUST ask the bill payers permission.

For a free entry, pick up a form at V2 Radio, fill it in and place it in the black box in front of the gate.

The winner will be picked by staff at V2 Radio each day, and their decision will be final.  

Competition entries

Entry is restricted to one entry per person, per competition, per day; unless otherwise stated duplicate entries will be removed.

Incomplete or indecipherable entries will be void.

Competition entries must be made in the manner and by the closing date specified on the Competition Notice. Failure to do so will disqualify the entry.

There is no purchase requirement to enter a Competition.

Where entries are made via a coupon or form it is not acceptable to submit photocopies. Photocopies will be void.

Source material used by V2 Radio question compilers shall be taken as correct.

Where the option to enter via SMS exists and there is a tariff attached and the answer does not rely on skill, you are entitled to enter for free via our website (link will be on the competition page).

Competition entries submitted by SMS may require the user's name and postcode. Incomplete entries may not be eligible and may be disqualified.

Proof of posting cannot be accepted as proof of delivery. We cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, bugs or other causes outside our control.

Entrants should note that unless stated otherwise by us, we do not accept responsibility for the return of any Competition entries, including those consisting of artistic or other material, and may dispose of entries at our discretion.

Entrants must seek the permission of the bill payer before calling or texting.

During 'Register To Play' and 'text to win' contests, which will be clearly labelled on air, listeners must call/text during the stated registration period. A randomly selected caller will be phoned back to participate in the contest. If the caller does not answer their phone within 60 seconds or the call goes to their voicemail, V2 Radio may disregard their entry and select a new caller.

Prizes

Prize winners will be chosen at random unless specified otherwise in the Competition Notice, from all qualifying entries within 28 days of the closing date specified in the Competition Notice. Tiebreakers, disputes, conflicts, questions or concerns will be managed by a member of our staff and, if required by law, by an independent adjudicator. In all matters, the decision(s) shall be final and no correspondence or discussion shall be entered into.

Prize winners will be notified in the manner and within the time specified on the Competition Notice. Return of any prize notification as undeliverable or failure to reply as specified in the notification within the time stated therein may result in disqualification and selection of an alternate winner. If more than one prize is awarded only one prize per entrant will be awarded.

Claims for prizes must be made in the manner and within the time specified on the Competition Notice. Failure to claim a prize within this time or in the manner specified may result in disqualification and selection of an alternate winner.

Prizes are non-transferable and there is no cash alternative. We reserve the right to substitute prizes of equal or greater value at any time.

We reserve the right, in our absolute discretion, to request a proof of identity in the form of your passport, driving licence and a utility bill bearing your address.

Prizes are awarded at our discretion and prizes may be withheld in the event of improper actions by or on behalf of any entrant.

Where a prize may not be appropriate for a younger contestant, the minimum age for entry will be stated in the Competition Notice and must be observed. We reserve the right to request written proof of age of any winner.

All prizes will be presented to winners via the UK mail service, unless otherwise noted. V2 Radio does not accept any liability or claims for prizes which are lost, delayed or damaged in the post or otherwise not validly received by you.

We will not be responsible for replacing a prize if a concert or ticketed event has been awarded as a prize and the concert or event is cancelled or postponed.

Prizes must be taken in accordance with the dates and destinations and number of passengers specified by V2 Radio. There will be no cash alternative. There will be no alternative destination.

Holiday prizes

Holidays are non-transferable. Holidays are subject to availability. You must hold a valid UK passport with at least 6 months' further duration (or competition entry will be invalid).

Holidays are not available to persons under the age of 18 without the express prior written permission of V2 Radio.

All holidays must be taken within the timelines supplied or will be deemed invalid.

You must comply with the terms and conditions of the airline and other transportation and venues involved in the Competition or the Prize. In particular, you shall comply with all health and safety guidelines and instructions and all applicable legal and regulatory requirements.

You are not entitled nor authorised in any way to commit V2 Radio to any contract, expense or cost entered into or incurred without its advance written acceptance of the same. No variation of these Terms is effective unless approved by an authorised representative of V2 Radio in writing.

Passport control and in-country authorities will reserve the right to refuse entry. If you are refused passage and or entry/exit to or from the country being visited, any additional costs incurred will be your sole responsibility.

Any flights, other transport, airport details, accommodation or other aspects of the Prize, dates and times quoted by V2 Radio or its agents are for guidance only and are subject to change without notice with no liability arising. You must have sufficient financial resources to meet any financial commitment which they may incur in connection with the Prize beyond those included in the Prize itself.

The winner agrees to accept all blackout dates, space availability, requirements etc established by our prize partner(s).

You must comply with and are responsible for attending to any inoculation and health regulations required for your destination.